In this Mobile phone world today. Any mobile brand is not only recognised by its quality and selling but also but its after sales service. The durability of the product is a concern at one point of time but is more acknowledged when after sales service is prompt enough to be prominent for every consumer to available to. Making a sale of the product should not be the only concern of the company but also to provide the consumers services where support for their issue with the handset is also looked after. Certain arragements should be made by the company to provide customer care support via introducing customer care centres locally around the areas.
For the consumers who face lack of time to visit local customer care centres due to any possible reason from the non-availability of the centre in the area or because of the degree of the issue faced.Also, under circumstances where mainly warranty claim is an issue then the consumer should rightly get priveledges to post their comment or feedback on a online forum or website, where the issue is processed and resolved.
Nokia, a reputed brand established many complaining centres all across India. It is estimated that in atleast in all the metro cities such as Delhi, nokia have established complaining centres. The intent of pleasurable customer relation made the company take steps to initiate customer support to its full effect.
Walking into the step of Nokia, micromax has also taken initiative to provide pleasant customer after sales experience. Micromax went a step further ahead by installing Micromax Mobile Complaint hubs to provide better after sale services to their customers. It might take a while for micromax to establish there hold for their services as compared to Nokia but still in their effort they are making a long list of satisfied customers.
The main objective of any Mobile phone company is to generate revenue and a good reputation in the market and the only way they can achieve that is by satisfying the requirements of the customers.
If you are looking for Micromax and Nokia Mobile Complaint Stores, you may find the list of Nokia and Micromax Mobile Complaint stores in your city or you can also get the contact details of customer supports from the official sites of Nokia and Micromax.
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